Fraud Prevention Policy

ENETrends Fraud Prevention Policy

Introduction

At ENETrends, we are committed to maintaining the security of our transactions and protecting against fraud. Our fraud prevention policy is designed to safeguard our customers' personal and financial information while ensuring a secure and trustworthy shopping environment. This policy outlines the measures we take to prevent fraudulent activities on our platform.

Verification Measures

To ensure the legitimacy of transactions, ENETrends reserves the right to request additional verification from our customers. This process is part of our effort to prevent unauthorized or fraudulent use of payment methods and to verify the identity of our customers. Verification measures may include, but are not limited to:

  • Photo Verification of Payment Method: Customers may be asked to provide a photograph of the credit card used for the transaction. To protect sensitive information, we require that customers cover the first twelve digits of the card number, leaving only the last four digits visible. The name on the card should be clearly visible.
  • Identification Verification: We may request a form of government-issued identification, such as a driver's license or passport, to verify the identity of the cardholder. This measure is taken to ensure that transactions are authorized and to protect our customers from potential fraud.

Compliance with Privacy Laws

ENETrends operates in compliance with all applicable privacy laws and regulations, including those specific to Florida and Texas. All requests for additional verification are made with the utmost respect for customer privacy. Personal information provided for verification purposes is handled in accordance with our Privacy Policy, ensuring the protection of our customers' data.

  • Personal information is collected solely for the purpose of fraud prevention and identity verification.
  • All data collected during the verification process is securely stored and accessed only by authorized personnel.
  • Customers' personal and financial information is never shared with third parties without explicit consent, except as required by law.

Customer Cooperation

Customer cooperation with our verification requests is essential for the completion of transactions and the protection of account information. We appreciate our customers' understanding and assistance in these efforts to maintain a secure shopping environment.

Policy Updates

ENETrends reserves the right to update this fraud prevention policy as necessary to respond to new security challenges and comply with legal requirements. Customers will be notified of significant changes to the policy.

Contact Information

For questions or concerns regarding our fraud prevention policy, please contact us at contact@enetrends.com or 1-844-622-2552.

About Us

At ENETRENDS, we're in the business of uniqueness—offering you custom pieces that set you apart from the crowd. Our passion for one-of-a-kind fashion drives us to create and curate contemporary styles that ensure you're always in vogue, without the high-end price tag. We believe that being unique shouldn't just be an option; it should be your standard.

Graphic Fashion Designers:

Our designs stand out, having graced brands, artists, and celebrities alike, enhancing their presence in music videos, films, and print. We're proud to contribute to the creative landscape, encouraging everyone to "Be YOUnique!"

Sustainable Fashion and Our Commitment to the Environment:

At ENETRENDS, sustainability is woven into the fabric of our identity. As leaders in custom fashion, we're not just focused on setting trends; we're dedicated to doing so responsibly. Our commitment to the environment is deep-rooted, and it shows in our made-to-order approach for many of our products, which means we create your items after your order is made like a fresh batch of cookies and delivered to you on time when you need them. This process not only allows us to offer you personalized fashion but also significantly cuts down on waste, echoing our pledge to promote a healthier planet. With every order, we're taking deliberate steps towards a future where our environmental impact is as bespoke and minimal as the unique products we provide. It's our promise to you and the world we all share.

 Recycling Initiative:We believe in fashion that lasts and doesn't just end up being thrown away. That's why we're excited about our upcycling program, where we give your well-loved ENETRENDS items a new life. It's our way of making sure that fashion is sustainable and keeps on giving.

 

What’s Next for ENETRENDS:

We're always looking ahead, and that's why we're developing new ways to enhance your shopping experience with us. Our upcoming AI development is set to revolutionize the customer experience, offering personalized, predictive styling advice that anticipates your needs and preferences. This is part of our commitment to not just follow trends, but to set them by combining our passion for fashion with smart tech to serve you better.

  

Expanding Our Vision:

Looking ahead, we plan to share our innovations with the broader industry. Post-beta testing, our AI solution will be offered to other companies, aiming to elevate the standard of customer service and sustainability across the fashion e-commerce landscape.

 

Be Part of Our Journey:

Join us at ENETRENDS, where every purchase is a step towards a more stylish and sustainable future. We're here to help you "Be Uniquely You," and together, we can make a positive impact on the world.

 Our Core Principles:

  • Unique Products: We specialize in custom pieces, special orders, and prototypes that are as unique as you are.
  • Excellent Prices + Personalized Services: Our celebrity stylist handpicks modern looks for you, ensuring you get luxury without the luxury price tag.
  • Sustainability: We're committed to a future where fashion is environmentally responsible, one where every piece is made with care for our world.

Have questions or want to know more about our sustainable efforts? Reach out to us anytime at sales@enetrends.com.

Please explore our collections and share our store with your friends and family. Your support helps us grow and make a positive impact!

Meet Our Dedicated Team